Key features


Detecting and suppressing attacks of any degree of complexity
Detecting and suppressing minor attacks
Analysis of every package
Protection from both external and internal DDoS attacks*
Statistics and detailed reporting on committed attacks
Infrastructure protection. At the attack detection/mitigating stage the incoming traffic is restricted so that it cannot exceed the network marginal capacity
The possibility of integrating the Web Watch 360 solution ensuring protection from malware, URL filtering, content filtering and protection from spam

*Protection from internal attacks is only possible if a tunnelling protocol is used to relay data from the user’s website to the Mandarin Solutions cloud gateway

Reliability: the solution supports High Availability architecture and systems with throughput capacity of up to 500 Gbps

The solution ensures protection from attacks of the following types:

TOS Flood
SYN Flood
NTP Amplification
UDP Fragmentation
Flood
Ping Flood
ACK Flood (or ACK-PUSH Flood)
DNS Flood
Amplified DNS Flood
RST/FIN Flood
SSDP Reflected Amplification Attack
IoT Botnet Attack
CLDAP Reflection Attack

SLA and Quality Assurance


We guarantee high quality of our services

Target parameter values:

Attack detection time — under 3 min from the beginning of an attack
Service availability — 99.9% (the service may be unavailable for no longer than 6 hours in total per month)
Missed attack percentage — under 1% to the total number of attacks per month
Blocked wanted traffic — 0%*

*If the attack traffic exceeds 3 Gbps Mandarin Solutions can temporarily block all incoming traffic to the user to prevent its system failure.

Support

Base support plan

Available — 8×5 (working days, working hours, from 9 a.m. to 6 p.m.)

Communication channels — knowledge base, online form, e-mail, phone

Request processing time — 1 day

Extended

Available — 24 x 7

Communication channels — knowledge base, online form, e-mail, phone, visit of a technician

Request processing time — instantly

Service provision terms:

The service is provided only if a minimum 20 Mbps connection is established

To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

This service is currently provided only to the users of the Traffic Director or Traffic Director-M services.

Payment History


Build your Cloud

1. Region: Moscow
3. Bandwidth:
Mbps
9000
roubles per month
15000
roubles per month
24000
roubles per month
36000
roubles per month
Individual project

Service provision terms: To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

The service is provided only if the Traffic Director or Traffic Director-M services has been purchased

The service is provided only if a minimum 50 Mbps connection is established

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.

3. Bandwidth:
Mbps
9000
roubles per month
15000
roubles per month
24000
roubles per month
36000
roubles per month
Individual project

Service provision terms: To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

The service is provided only if the Traffic Director or Traffic Director-M services has been purchased

The service is provided only if a minimum 50 Mbps connection is established

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.