Key features


Absolute insight and control.

The system collects and exports information flow data in real time, including level 7 data, with detailed information about apps, devices and data transmission quality.
The system provides functions of visualization and control, as well as the possibility of integrating services required for critical applications and better overall usability.
The system tracks and controls traffic in real time and ensures optimization and access control for network resources considering the running applications.
It redistributes load and redirects traffic in real time to the services in use, including virtual cloud services.
The possibility of integrating the Web Watch 360 solution ensuring protection from malware, URL filtering, content filtering and protection from spam.

Reliability: the solution supports High Availability architecture and systems with throughput capacity of up to 500 Gbps

SLA and Quality Assurance


We guarantee high quality of our services

Target parameter values

Service availability — 99.9% (the service may be unavailable for no longer than 6 hours in total per month)
Service management portal availability — 99.2% (the service may be unavailable for no longer than 6 hours in total per month)

If the attack traffic exceeds 10 Gbps Mandarin Solutions can temporarily block all incoming traffic to the user to prevent its system failure.

Support

Base support plan

Available — 8×5 (working days, working hours, from 9 a.m. to 6 p.m.)

Communication channels — knowledge base, online form, e-mail, phone

Request processing time — 1 day

Extended

Available — 24 x 7

Communication channels — knowledge base, online form, e-mail, phone, visit of a technician

Request processing time — instantly

The service is provided only if a minimum 20 Mbps connection is established

To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

Payment History


Build your Cloud

1. Region: Moscow
3. Bandwidth:
Mbps
99000
roubles per month
135000
roubles per month
185000
roubles per month
215000
roubles per month
Individual project

Service provision terms: To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

The service is provided only if a minimum 50 Mbps connection is established

*If your company requires a traffic speed of over 1000 Mbps, we can offer you an individual tariff with the most favourable prices.

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.

3. Bandwidth:
Mbps
99000
roubles per month
135000
roubles per month
185000
roubles per month
215000
roubles per month
Individual project

Service provision terms: To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

The service is provided only if a minimum 50 Mbps connection is established

*If your company requires a traffic speed of over 1000 Mbps, we can offer you an individual tariff with the most favourable prices.

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.