Key features


Secured and efficient network work

Protection from malware — viruses and phishing sites
Web filtering: URL and content filtering, time restrictions for the Internet access through the corporate network, a system of processing requests for removing bans on websites, a system of monitoring Internet activity of users by administrators
Email protection (spam protection)
Ads Free: blocking pop-up ads, advertising banners and animated GIFs
User-friendly tools of visualizing and implementing the Acceptable Use Policy (AUP) by the organization

Reliability: the solution supports High Availability architecture and systems with throughput capacity of up to 500 Gbps

SLA and Quality Assurance


We guarantee high quality of our services

Target parameter values

Service availability — 99.9% (the service may be unavailable for no longer than 6 hours in total per month)
Service management portal availability — 99.2% (the service may be unavailable for no longer than 6 hours in total per month)

If the attack traffic exceeds 10 Gbps Mandarin Solutions can temporarily block all incoming traffic to the user to prevent its system failure.

Support

Base support plan

Available — 8×5 (working days, working hours, from 9 a.m. to 6 p.m.)

Communication channels — knowledge base, online form, e-mail, phone

Request processing time — 1 day

Extended

Available — 24 x 7

Communication channels — knowledge base, online form, e-mail, phone, visit of a technician

Request processing time — instantly

To avoid degradation in the quality of data being transmitted, this service is provided only if a Round Trip Time (RTT) between the user’s website and Mandarin Solutions cloud gateway measured by the ping command is less than 40 ms

Payment History


Build your Cloud

1. Region: Moscow
3. Subscribers:
Subscribers
5500
per month
36000
per month
41000
per month
50000
per month
90000
per month
99000
per month
on request

Service provision terms: The service is provided only if a minimum 20 Mbps connection is established

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.

* The special price indicated for a small number of users (up to 50) does not include the cost of server hardware.

3. Subscribers:
Subscribers
5500
roubles per month*
36000
roubles per month
41000
roubles per month
50000
roubles per month
90000
roubles per month
99000
roubles per month
on request

Service provision terms: The service is provided only if a minimum 20 Mbps connection is established

These terms and conditions do not constitute a binding offer or a part of it. Please register on our portal and send us a request to clarify the terms of the services. You can also do this by email or phone.

* The special price indicated for a small number of users (up to 50) does not include the cost of server hardware.